這是一款便攜，互動演示準確模擬的實際解決方案的用戶界面和功能。安裝到開始菜單中，包括演示腳本。方案摘要：建立有效的客戶投訴解決進程仍是首要任務很多公司。
高度成功的投訴管理部門不但成功解決投訴，而且使用收集到的改進過程，並提出戰略舉措的反饋和信息。使用基於Microsoft Office系統上的服務解決方案管理解決方案，企業可以更好地滿足其客戶的複雜需求。
要求：
Windows XP的
Delivering Responsive Service - Click-Through Demo
支持的操作系統
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